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Purchase/Delivery/Returns/Refunds

Terms and conditions

Payment: select how many items you want to purchase and click “Buy now”. You will be taken to fast checkout on Paypal. In most cases you won’t ne asked to enter your shipping details – Paypal will send us your confirmed address.
Order confirmation: please regard your PayPal or Credit card payment receipt as confirmation of your order. All orders are shipped in 2-4 days* Tracking number will be confirmed to you via Paypal – please check your Spam/Junk folders. If you have not received any – it might be because of time difference, public holidays, email filters and other reasons. Do not worry – your order is being readied for shipment anyway.
If you don’t feel confident buying here – please visit our shops on the world’s largest marketplaces like eCrater, eBay or Amazon.
Shipping:
– WORLDWIDE shipping*, 100% tracked.
– SAFELY packaged in padded bubble envelope.
All packages include Patient leaflet in English.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Returns & Refunds:
– No returns accepted. Our products are medicines or medical devices – we do not resell or repackage them again.
– Refunds. If shipped product is lost in transit or turns out to be a wrong product – we will send you the right product  or refund you immediately. No questions asked.
Customs
It is buyer’s obligation to pay import duties and taxes which might apply to specific goods under the custom laws of the destination country. We do not take any responsibility for goods which might be illegal to import in specific countries.
US Buyers Reminder: U.S. Customs and Border Protection holds the Buyer liable for the payment of duty not the Seller.
If an order is returned because the buyer did not comply with regulations, the buyer may still be entitled to a refund from the seller for the item’s purchase price, minus the shipping costs and any costs the seller incurred from the return, which can include duties, taxes, and broker fees they paid on the returned package.
Reviews, testimonials and feedback

We do not provide medical advice, diagnosis or treatment.

* with rare exceptions