Terms and conditions
Payment: if you can’t “Buy now” automatically, it means you need to ask for a manual processing. Please specify the product/quantity and ask for your Payment Link via Contact page/WhatsApp.
PAYMENTS ACCEPTED:
Order confirmation: please regard your Credit card payment receipt as confirmation of your order. All orders are shipped in 2-4 business days* Tracking number will be confirmed to you via email – please check your Spam/Junk folders. If you have not received any – it might be because of time difference, public holidays, email filters and other reasons. Do not worry – your order is being readied for shipment anyway.
If you don’t feel confident buying here – please visit our shops on the world’s largest marketplaces like eCrater, eBay or Amazon.
Shipping:
– WORLDWIDE shipping*, 100% tracked.
– SAFELY packaged in padded bubble envelope.
– All packages include Patient leaflet in English.
– US Orders and Duties:
* Most US orders are shipped DDP (Delivered Duty Paid) via USPS: All duties and taxes are included in the shipping price, and there are no additional charges upon delivery.
* Most US orders are shipped DDP (Delivered Duty Paid) via USPS: All duties and taxes are included in the shipping price, and there are no additional charges upon delivery.
* Express and special orders shipped via FedEx, DHL, or UPS are DDU (Delivered Duty Unpaid). US import duties and taxes will apply upon delivery. U.S. Customs and Border Protection holds the Buyer liable for the payment of duty not the Seller.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Returns & Refunds:
– No returns accepted. Our products are health or medical products/devices – we do not resell or repackage them again.
– Refunds. If shipped product is lost in transit or turns out to be a wrong product – we will send you the right product or refund you immediately. No questions asked.
Customs
It is buyer’s obligation to pay import duties and taxes which might apply to specific goods under the custom laws of the destination country. We do not take any responsibility for goods which might be illegal to import in specific countries.
It is buyer’s obligation to pay import duties and taxes which might apply to specific goods under the custom laws of the destination country. We do not take any responsibility for goods which might be illegal to import in specific countries.
If an order is returned because the buyer did not comply with regulations, the buyer may still be entitled to a refund from the seller for the item’s purchase price, minus the shipping costs and any costs the seller incurred from the return, which can include duties, taxes, and broker fees they paid on the returned package.
Reviews, testimonials and feedback
We do not provide medical advice, diagnosis or treatment.
* with rare exceptions