Press "Enter" to skip to content

Purchase/Delivery/Returns/Refunds

Payment: select how many items you want to purchase and click “Buy now”. You will be taken to fast checkout on Paypal. In most cases you won’t ne asked to enter your shipping details – Paypal will send us your confirmed address.
Order confirmation: usually, we confirm your order within 24-72 hours (via Paypal), in most cases – with tracking number already. If have not received any – it might be because of time difference, public holidays, email filters and other reasons. Do not worry – your order is being readied for shipment anyway. All orders are shipped in 1-3 days*
If you don’t feel confident buying here – please visit our shops on the world’s largest marketplaces like eCrater, eBay or Amazon.
Shipping:
– FREE Standard shipping worldwide*, Priority Airmail from Europe. 100% tracked..
Delivery time is about 10-30 days to the US and the World, 7-15 days to European countries.
– SAFELY packaged in padded bubble envelope, no mention of a product name.
All packages include Patient leaflet in English.
– EXPRESS shipping options**:
/ DHL Global mail: from 10.50 USD per order (4-9 days);
/ International Courier: from 40.00 USD per order (3-7 days, free* for orders over 285 USD, *2 kg / 4.4 lb max weight per order).
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Returns & Refunds:
– No returns accepted. Our products are medicines or medical devices – we do not resell or repackage them again.
– Refunds. If shipped product is lost in transit or turns out to be a wrong product – we will send you the right product  or refund you immediately. No questions asked.
* with rare exceptions **please include the notice “Need faster shipping” when checking out